You will used when your cisco phone use SCCP firmware. Queue Full Forward: Enter 4-7 digit voicemail box. Each route/hunt list should have at least one route group or one line group. Click “Add Line Group” 12 A Hunt Group is used to ring a specific group of users in a predetermined pattern within or across locations when a call is made to the Hunt Group telephone number. Each route group includes at least one device, such as a gateway, that is available. You can add route groups and line groups to a new route/hunt list or to an existing route/hunt list. Tip To delete route groups, line groups, and route patterns, first delete the route pattern, second, delete the route/hunt list, and finally, delete the route group or line group. Generate As-Built Report Showing Phone Hunt Group States Variphy As-Built Reporting has the ability to generate a report showing all the current CUCM Hunt Group Logged/Out statuses of Cisco IP phones, in a variety of output formats, including PDF, Word, and Excel/CSV. Cisco CallManager automatically inserts a description in the Description field. There are four ways a call can be distributed amongst the phones in a hunt group. Use the two drop-down list boxes to search for a route/hunt list. Step 9 If you need to manipulate the calling party number on calls that are routed through this route group, set up the calling party transformations in the appropriate fields. •Understanding Route Plans, Cisco CallManager System Guide. Step 6 The Enable this Route/Hunt List check box is checked by default for the new route/hunt list. If the member does not answer the call the group stops hunting. A hunt list is an ordered list of one or more line groups. Note A popup message reminds you that you must add at least one line group or route group to this route/hunt list for it to accept calls. The following procedure describes how to delete a route/hunt list. People in a group … Adding Route Groups and Line Groups to a Route/Hunt List, Removing Route Groups and Line Groups from a Route/Hunt List, Changing the Order of Route Groups and Line Groups in a Route/Hunt List. Note For more information on called party transformations, see the "Called Party Number Transformations Settings" in the Cisco CallManager System Guide. Check the box for “Enable this Hunt List” Ignore the checkbox for “For Voice Mail Usage” as this is mainly used for creating Voice Mail ports to Unity. You can configure up to ten ephone-hunt groups in a Cisco CME system (as of CME 3.0). Try next member, but do not go to next group—If you choose this hunt option, Cisco CallManager distributes a call to idle or available members starting from the first idle or available member of a line group to the last idle or available member. Example 2 details how to create a new group. For example, CiscoDallasMetro identifies a route/hunt list for toll-free, inter-local access transport area (LATA) calls from the Cisco office in Dallas. This works with any version of CUCM 9.x or higher. The call can be broadcast or rotated through the pool of lines until a free line is found and the caller is connected. Example 1 details the steps taken to change the extensions in an existing group. Examples include the use of shared lines, overlay-dn, call forwarding, secondary ephone-dn numbers, and combinations of these. Queue Timeout Forward: Enter 4-7 digit voicemail box. So we go out, we're going to look for the Directory Numbers, we're going to set our Hunt Options and those hunt options are going to include "Try next member, then try next group in Hunt List", that's the default. The following procedure allows you to change the access order of route groups and line groups. Calls match the hunt pilot DN and hunt through the members listed in the first line group defined in the hunt list. Add the voicemail line group previously configured into this hunt list. The Hunt Lists/Line Groups you find under Route Plan -> Route/Hunt are more complex. Add Hunt Group: Select the top-left main hamburger menu and then select the Hunt Group Menu option. Step 1 Choose Route Plan > Route/Hunt > Route/Hunt List in the menu bar. Queue Full Forward: Enter a DID prepended with your organization's dial out digits (81, or 91). Cisco Unified Communications Manager Group: Default. Step 6 Click Reset for the changes to take effect. Line groups are assigned to hunt lists. Cisco Unified CM stops trying upon reaching the last member of the current line group. The window displays the route/hunt list that you choose. Step 2 From the first Find Route/Hunt Lists where drop-down list box, choose one of the following criteria: Note The criterion that you choose in this drop-down list box specifies how the list of route/hunt lists that your search generates will be sorted. Note If the route/hunt list contains a QSIG route group, H.323 route groups do not display in the drop-down list box. Step 11 To add the route group, click Insert. The Hunt Pilot points to a Hunt Group (which contains 1 or more line groups). A route/hunt list can contain only line groups, only route groups, or both route groups and line groups. Multiple line groups can be added to a hunt group, A line group can be added to multiple hunt groups. Cisco CME CLI Commands for the following features... click to display: Call Pickup Group Call Park Presence Service Hunt Group Speed Dial FXO's and Dial Peer's E1 PRI and Dial Peer's CUC Voicemail Step 3 From the Selected Groups list, choose a line group or route group. On or off-net DID; … This action takes you to the Route/Hunt List Detail Configuration window for the corresponding route group. 4-7 digit (length should match your OUs Extension length). Set the name. To locate route/hunt lists, use the following procedure. Step 4 Click the down arrow below the Selected Groups list box to move the selected route group or line group to the Removed Groups list. Step 14 Click Reset to reset the route/hunt list. If all hunt members are on a call, callers are directed to the Queue Full Forward options On or off-net DID; Voicemail box; Disconnect call; If hunt group members are available but do not answer, callers are directed to the Queue Timeout destination. SIP-to-H.323 calls are not supported. Note To find all route/hunt lists that are registered in the database, click Find without entering any search text. Check the box for “Enable this Hunt List” Ignore the checkbox for “For Voice Mail Usage” as this is mainly used for creating Voice Mail ports to Unity. Try next member; then, try next group in Hunt List: Calls are routed to idle or available members starting from the first idle or available member of a line group to the last idle or available member. When the popup window displays, click OK. You can remove route groups and line groups from a new route/hunt list or from an existing route/hunt list. The new extension has a member variable of DeviceHuntGroupLoginStatus. Use the following topics to add or remove route/hunt lists or to add, remove, or change the order of route groups and line groups in a route/hunt list: •Adding Route Groups and Line Groups to a Route/Hunt List, •Removing Route Groups and Line Groups from a Route/Hunt List, •Changing the Order of Route Groups and Line Groups in a Route/Hunt List. Each route/hunt list can contain the same route groups and line groups that other route/hunt lists have already chosen. Give a Description of what the Hunt Group is for. Try next member, but do not go to the next group:  Calls are routed to idle or available members starting from the first idle or available member of a line group to the last idle or available member. Step 7 To add a route group, click Add Route Group. The four types of hunt groups are: Top Down —If you choose this distribution algorithm, Cisco Unified CM distributes a call to idle or available members starting from the first idle or available member of a line group to the last idle or available member. When you finish, the route/hunt list must be ordered, so all line groups precede all route groups. Which means, you have a Hunt Pilot (the number you are calling/testing). Step 1 Choose Route Plan > Route/Hunt > Route/Hunt List. If hunt group members are available but do not answer, callers are directed to the Queue Timeout destination. Hunt List. See the "Finding Route/Hunt Lists" section. Cisco CallManager Administration Guide, Release 4.0(1), Survivable Remote Site Telephony Configuration, Automated Alternate Routing Group Configuration, Cisco CallManager Attendant Console Configuration, Call Pickup and Group Call Pickup Configuration, Multilevel Administration Access Configuration, Removing a Subscriber Server from Cisco CallManager, "Adding Route Groups and Line Groups to a Route/Hunt List" section, "Changing the Order of Route Groups and Line Groups in a Route/Hunt List" section, "Calling and Called Party Transformations", "Called Party Number Transformations Settings", "Accessing Dependency Records" section on page A-3. The following procedure describes how to add a route/hunt list. After Cisco CallManager determines a call that is to be routed through a defined route/hunt list, Cisco CallManager finds the first available device on the basis of the order of the line group(s) and route group(s) that a route/hunt list defines. These are the groups of numbers that you will add to… The route/hunt list registers with the highest-priority Cisco CallManager as its primary Cisco CallManager. A weird problem I am facing with CCM4.2 (I have also checked with the CUCM7.0 ) on my production. You can choose how the line group decides who gets the call (top down, circular, longest idle, broadcast). Note For called party and calling party transformation information, you can click on the Route Details for Route Groups link on the left side of the window. South Jordan, UT 84095. The Route/Hunt List window displays the newly added route/hunt list. Examples include the use of shared lines, overlay-dn, call forwarding, secondary ephone-dn numbers, and combinations of these. https://www.learncisco.net/.../configuring-mobility-features/hunt-group.html People in a group … • Top Down-If you choose this distribution algorithm, Cisco Unified CM distributes a call to idle or available members starting from the first idle or available member of a line group … If none are available, contact telecom to add or set a current DID to the proper type. Examples: Two examples are given below. Linear Hunt Group. Cisco Unified Communications Manager Group: Default. In Cisco Unified CME 9.5, the display of the name of the called voice hunt-group pilot is supported by configuring the following command in voice hunt-group or the ephone-hunt configuration mode: [ no ] name “primary pilot name” [ secondary “secondary pilot name” ] Step 4 Choose a Cisco CallManager group from the drop-down list box. A hunt group is a feature in a phone system that distributes calls from a single phone number to a group of numbers in a company. Forward Not Registered Voicemail:  un-checked. You can delete all route/hunt lists in the window by checking the check box in the matching records title bar and clicking Delete Selected. Longest Idle Time: Calls are distributed to idle members, starting from the longest idle member to the least idle member of a line group. Each ephone-hunt group can contain a list of up to ten extension numbers. To find out which route patterns are using the route/hunt list, click the Dependency Records link from the Route/Hunt List Configuration window. Cisco CallManager accesses line groups and route groups in the order in which they appear in the route/hunt list. A route/hunt list comprises a collection of resources (gateway ports, gateways, Cisco IP Phones, and POTS phones) that route calls that match a defined route pattern. Step 10 If you need to manipulate the dialed digits on calls that are routed through this route group, set up the called party transformations in the appropriate fields. Step 7 Add at least one line group or at least one route group to the new route/hunt list. Note When adding line groups and route groups to a route/hunt list, add the line groups first and then add route groups. Navigate to Call Routing, Route/Hunt, Hunt List. Choose the appropriate Dialing Partition that the Hunt Group will be a member of. The Route/Hunt List Detail Configuration displays. The line group name appears in the Route/Hunt List Details list on the left side of the window. There is a separate list for each hunt group in the system. Line group hunt options and distribution algorithms can be specified to define how call hunting should be performed for the members of the line group. Enter a description. Types Of Hunt Groups. One is Attendant Console and the other is standard Hunt Groups. Click “Add Line Group” 12 Dropdown shows ‘Available’ Voicecube voice service DIDs. Add Line group: Select Line Group and click Add to open the Line Group Wizard. I am running Cisco CallManager 6.1. Cisco CallManager associates route/hunt lists with line groups, route groups, and route patterns; however, deletion of line groups, route groups, and route patterns does not occur when the route/hunt list is deleted. This document describes how to create a Cisco Hunt Group in Connect. Simply put, when callers ring your company phone number, the group will route the call to a group of members so they can answer the call. In Cisco Unified CME 4.3 and later versions, Call Forwarding is supported to a parallel hunt-group (blast hunt group) only. The order controls the progress of the search for available devices for outgoing calls. Select the "+" or Add button at the top right to open the Add Hunt Group Wizard. This section describes a number of different types of call coverage: Ringing of multiple phone lines at the same time, referred to here as parallel hunting. Step 8 From the Route Group drop-down list box, choose a route group to add to the route/hunt list. Call hunt groups use a variety of call algorithms. line group; hunt list; hunt pilot; 10. If you click OK, when the window refreshes, the route group or line group no longer appears in the route/hunt list. See the "Finding Route/Hunt Lists" section. • Top Down-If you choose this distribution algorithm, Cisco Unified CM distributes a call to idle or available members starting from the first idle or available member of a line group … There are two types of Hunt groups: Standard: No Queuing on Hold, calls are directed immediately to the hunt group members. If Call Forward All or Call Forward Busy is configured for a hunt group member (directory number), the hunt group ignores it.